Terms and Conditions

CONDITIONS OF USE
COPYRIGHT
TRADE MARKS
SCOPE
ESTABLISHMENT OF A CONTRACT
The ordering process for Switzerland and Liechtenstein available in German, English, and French comprises the following steps:
- Firstly, select your desired merchandise and place it without commitment in your shopping bag using the “Add to Shopping Bag” button. You can then look at the content of your bag with no commitment.
- Secondly, you can use your data to register for or log on to our website in order to access and check previously saved billing and shipping data. You can also place an order as a “guest”, which means that we will not create an online customer account for you.
- Thirdly, choose your mode of payment and confirm your type of delivery.
- Fourthly, you can check your order again before sending it off and correct any errors by clicking on “Change details”. The order is forwarded to us by clicking on “buy now for CHF xxx,xx“.
- You will receive a printable order confirmation by e-mail after placing your order.
The presentation of our goods on the Internet is merely a non-binding invitation for you to order goods from us. By placing your order you are making a binding offer to conclude a purchase contract. We accept the offer by, for example, delivering the goods.
The automatically generated e-mail order confirmation does not constitute acceptance of the offer, and is merely an indication that the order has been received. If you do not receive further notice on our part within six working days, your order is considered accepted by our company.
PRICE AND PAYMENTS
SHIPPING COST AND DELIVERY
We deliver around 2-4 working days after receipt of order.
If, after formation of the contract, we find that we are unable to complete an order due to reasons beyond our control (e.g. act of God, non-delivery despite reorder), we are entitled to withdraw from the agreement. In any event, we will notify you without delay if we are unable to complete an order. If this occurs, any payments already made will naturally be reimbursed to you.
PRODUCT DESCRIPTIONS
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good.
To exercise the right of withdrawal, you must inform us by e-mail to shop@smokefred.ch of your decision to withdraw from this contract by an unequivocal statement. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Fred and Fly Côtes de Montbenon 30, 1003 Lausanne, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
LICENSE AND SITE ACCESS
Fred grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Fred. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Fred. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Fred without express written consent. You may not use any meta tags or any other “hidden text” utilizing Fred’s name or trademarks without the express written consent of Fred. Any unauthorized use terminates the permission or license granted by Fred. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Fred so long as the link does not portray Fred, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Fred logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBRSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may not use our website. Fred reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Fred reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Fred and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Fred and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Fred for all claims resulting from content you supply. Fred has the right but not the obligation to monitor and edit or remove any activity or content. Fred takes no responsibility and assumes no liability for any content posted by you or any third party.
APPLICABLE LAW
PROVIDER